TERMS AND CONDITIONS
Please read carefully the general terms of participation, which form an integral part of the agreement, before you decide for any of our package experiences. Your participation in any experience organized by our office automatically means that you have realized and have accepted without reservation the following terms.
The general terms of participation include all the general information and rights and obligations of both parties in the package. In each package separately, you should consult the schedule of each one and the corresponding price list.
The programs are valid for the period indicated in the current price list and in indivisible combination with them, which may also include possible changes, corrections and travel information. The final configuration of the experience, the services and the price included in the package as well as the information and data of the program may change due to frequent and occasional changes in global conditions and especially transport and international transport related services.
OBLIGATIONS OF OUR OFFICE
Our office acts as a mediator between the traveler-clients and the organizations as well as anyone who offers services for the smooth execution of any experience. Our office does not have direct control over these agencies and therefore assumes no responsibility in cases of serious errors, omissions and organizational weaknesses that come from these intermediaries involved in the execution of the program. Also, our office is not responsible for defects in the performance of the excursion and difficulties that are not due to the fault of our office, but in events of force majeure. It is not responsible for possible accidents, diseases due to climatic conditions, epidemics, poisonings, crimes, theft, loss of luggage or money or passports, damage to luggage, etc.
IMPLEMENTATION OF THE PROGRAMME
Our office makes every effort for the consistent and accurate implementation of the program you have chosen. However, in many cases of unforeseen factors and unforeseen circumstances, the change and differentiation of the program becomes imperative. The possible change of departure times from morning until noon or afternoon and vice versa or the time of boarding on the road bus is not considered a change of schedule. Any change or modification of the program may occur either before departure or during the tour.
(A) before departure. Our office has the right to modify the travel program, as mentioned, due to unforeseen factors, such as changing the hotel due to problems in its premises or due to events at the destination (e.g. weather conditions, political Events, riots, etc.). In these cases, the customer has the following options: a) to accept the change, after being informed B) to cancel his participation with a refund, c) to participate in another tour of the office with the same price or at a cheaper with the simultaneous Return of price difference or with a more expensive experience paying the special price.
B) During the voyage, the chief has the right, for the sole purpose of your safety and the best possible execution of the program, to make modifications to the program when any of the following unforeseen events occur or Sleazy factors (delays or cancellations of transport routes, civil unrest, strikes, weather conditions, etc.). In such cases, all additional costs for the proper implementation of the program (e.g. extra nights, meals, transportation) are charged to the traveler if it is obvious that it was impossible to predict. In case of interruption of the travel program due to the aforementioned events of force majeure, after the return of travelers to their destination, our office will make every effort to return the cost of the services not Provided.
The value of the experience is included in the price list, which analyses all compulsory charges, calculated on the basis of the costs and exchange rates in force on the date of approval of the price list. Our office reserves the right to adjust the prices in case of change of the cost rates.
The prices of the organized tours are for one person only and cover only what is mentioned in the “included” services. If you require an extended stay or additional service not included in the program, consult the reservations department and you will be charged the extra costs.
The value of the trips is included in the price list, which analyses all compulsory charges, calculated on the basis of the costs and exchange rates in force on the date of approval of the price list. The office reserves the right to adjust the prices in case of change of the cost rates of the experience.
Our office has the right, for a certain period of time or for a limited number of places, to sell packages at more favorable prices, with special cancellation conditions.
TOURISM CANCELLATION-(from the Office)
Our office has the right to cancel a trip prior to departure, mainly due to events that constitute a case of force majeure (as mentioned above) for security reasons. In this case customers will receive a refund.
It is possible to require a minimum number of participants, for which you will be informed by the terms of the program for each package. Our office reserves the right to cancel the tour due to failure to complete the required minimum number of participants. In this case, our office is not responsible for any compensation other than a refund. The office must also inform in writing and within the time limit indicated in the description of the package the consumers who have registered for this package and propose any alternative solutions. In both cases of cancellation, you have the right to participate in another package, either cheaper (in order to refund the price difference), or more expensive (you pay the extra price) or the same price.
TOUR-CANCELLATION (by the customer)
Every traveler has the right to cancel his/her participation in a trip. This action must be carried out from your side, knowing the obligations undertaken by our office against any entity involved in the organization of a trip (hotels, transport etc.) and to whom he/she is bound with strong compensation under the agreements made between the office and third parties and to whom he/she is obliged to pay money either you travel or not. For this reason if you cancel your participation up to 16 days before departure, this will be accepted without charge. If you cancel 10 days before departure, you are charged with a withholding of 30% on the price of the package. If you cancel 5 days prior to departure to the time of departure or if you are not present at the departure point, the entire amount will be withheld, no matter what the reason for cancellation is (health reasons, temporary professional obligations or even force majeure).
Our Office, acting in accordance with the law, has covered its responsibility towards you for any claims from the non-performance or improper performance of the contract, as well as the refund and the repatriation of trips in the event of insolvency or bankruptcy. In case of an accident or illness during the trip (life, accident insurance.) is covered at your own risk by making insurance in any insurance company at your expense.
CUSTOMER OBLIGATIONS – RESPONSIBILITIES
Each traveler is responsible for his/her travel documents (passport, visas, certificates, etc.). Our office is not responsible for any delay or failure for reasons concerning the traveler himself/herself (e.g. unable to get a visa). Travelers with passports must ensure themselves for any formalities-visas required. The exchange commission (purchase, authenticity of the declaration’s signature, etc.) is exclusively your responsibility (from bank or Exchange). You are also responsible for the safekeeping and supervision of your personal belongings (cameras, jewelers, valuables, etc.) throughout the tour. You must be consistent with the time and place of departure for the various events of the program (excursions, tours, transport, meals), otherwise the excursion leader has the right to depart without you. In this case, you are not entitled to any compensation and you will be charged all the possible extra charges (e.g. hiring taxis).
The traveler shall comply with the national laws and regulations and the instructions of the national authorities. Savor Nafplio shall bear no responsibility if the traveler faces criminal prosecution, calling for representation to the authority, arrest, ban on entry or exit or any other cancellation by national authorities. No changes on your trip or hotel can be made when the trip is in progress.
The interruption of the trip, for any reason, is not allowed. Savor Nafplio under no circumstances returns the amounts paid, and the costs arising from any interruption of the trip (return tickets etc.) are charged exclusively to the traveler. The travelers must examine the program of the tour and the conditions of participation in detail.
If the customer discontinues his/her journey on his own decision, even for reason of force majeure, he/she shall not be entitled to any further service or compensation and the responsibility and the expense of any transportation outside the group shall be paid by him/her.
Similarly, Savor Nafplio is not responsible for services that were not provided to the client by his/her negligence or responsibility or because of illness. Before your departure from your hotel or lodging, please make sure you have paid all your personal bills (phone calls, beverages, etc.).
Our office promises to resolve in good faith any difference that may arise with you. In any case of an unresolved disagreement, the Greek law and the courts of Athens are applicable.
For the use of this website, the user guarantees that he is over 18 years and takes responsibility for any use of this website by minors on his/her behalf.
Our office makes every effort to ensure that the content of the website will contain complete, accurate, clear, authoritative, comprehensive, timely, truthful and non-misleading information. In any case, it does not appear any form of responsibility, commitment or warranty of our office relating to the safety and the content of the website. Visitors-users of the website accept the possibility of failure of control of the entire content of the website and its services on behalf of our office. In addition, our office does not guarantee that the use of these information, data or materials contained in the website content by users/visitors will not infringe the rights of third parties.
The use of the website by any user is at his/her own risk. The content of this website does not constitute and may in no case be construed as providing advice, direct or indirect incitement of users to engage in any act. The evaluation of the content of this website lies with each user who assumes the responsibility for the use of any part of it.
II. Intellectual and industrial property
The intellectual property is acquired without any formality and without the need for prohibition clause for the attacks. The website and its content is copyright and industrial property of our office and are protected by the relevant provisions of Greek, EU and international law. The content of this website includes all brands, trademarks, patents, names, texts, images, graphics, drawings, photographs, programs, informative material of every format, data, software, unless otherwise stated for particular rights of third parties.
It should be noted that according to law 2121/1993 (as amended and currently in force), the International Berne Convention (ratified by law No. 100/1975) and the relevant provisions on the protection of intellectual property on the internet, any form of copying, modifying, tampering, transportation, distribution, resale, lease, republish, reproduce, retransmit in electronic or mechanical form, save, print, create a derivative work, loading (download) from anyone or misleading the public about the real vector of website content is expressly prohibited. Products, services, names, brands or distinctive features of third parties that appear on our office’s website, constitute intellectual and industrial property of third parties, who bear the responsibility.
The information submitted to our office via this website shall be deemed as non-confidential information and do not constitute an asset of the user. Property of our office is, if this is possible, what is conveyed or broadcast or sent through this website. Our office may collect limited information for commercial activities.
III. Liability of our office
Our office states its site on the web trial and without any guarantee. Users are requested not to visit it if they do not trust it. Users are also invited to use security software for protection against electronic viruses and other malicious software.
Any direct, subsequent sums, incidental, indirect or consequential damage that may arise from the access of the users to the website, or the use thereof, shall not be a responsibility of our office.
Our office is not liable for damages and expenses which arise in connection with this website, use of, or inability to use by any person, or in connection with failure to perform, error, omission, interruption, defect, delay in operation or transmission, or drop line system. In the event of loss, or damage or inflection by electronic viruses on the computer or other electronic means used by the user to access/visit/use the website or for the downloading of any material, data, text, images, video, or audio content, our office assumes no liability whatsoever.
Our office does not guarantee that the content of this website and the quality of service will meet the requirements and expectations of the users. Our office is not responsible for any legal or civil or criminal claims related to the operation or use of the website, nor for any damage, special or consequential caused either by visitors of the website or from third parties.
Our office is not responsible or assume any liability for claims related to the content of this website, nor for any error, simple or slander, insult, attack, skip, falsehood, obscenity, pornography, profanity, danger or inaccuracy found in the content of the website.
IV. Obligations of Users
Users are required to use the website in a manner consistent with good morals and the present terms, and to refrain from any illegal or abusive behavior, as well as from the adoption of illegal practices and anti-competitive practices. They must comply with the rules and provisions of the Greek, European and international law and the relevant legislation provisions governing the telecommunications and data transmission from Greece to European Union Member States and third countries. The visitor of the website must not prevent its use by others, and not commit any acts or omissions that may damage the operation of the website, to affect or endanger the provision of the services of our office. If the visitor uses the website illegitimately or in a manner contrary to these terms, he/she shall be obliged to indemnify our office for any incidental or consequential damage.
Users are not allowed to send/transfer/move through the website data that could be considered illegal, threatening, harmful, slanderous, insulting, defamatory, offensive, pornographic, profane, harassing, vulgar, obscene, or any material that could constitute or encourage illegal or criminal behavior, or to constitute a violation of the privacy of another person, or to express racial, ethnic or other discrimination.
In the event that our office is engaged in any litigation or required to pay any type of compensation due to breach by the user of its obligations arising from these terms, the user will be obliged to pay compensation to our offfice.
V. Applicable Law-Jurisdiction
These terms and conditions and any amendments thereto shall be governed and construed in accordance with the Greek law. If any provision is held to be invalid or voidable, it shall automatically lapse, without in any way affect the validity of the remaining terms. For any dispute arising from the use of the website, responsibility rests with the competent courts of Athens.